In Nigeria, organizations can obtain ISO (International Organization for Standardization) certification for the validation of the efficiency and effectiveness of quality management by following a structured process that aligns with international standards. ISO is an independent body that tends to develop standards for ensuring the quality, safety, and efficiency of the products or services provided by businesses or organizations.

Below are the typical steps involved in obtaining ISO certification in Nigeria by a company:

  • Determine the Applicable ISO Standard: Identify the specific ISO standard that is relevant to your organization based on its industry, activities, and goals.
  • Gap Analysis: Conduct a thorough gap analysis to assess the current state of your organization’s processes and systems against the requirements of the chosen ISO standard. This analysis helps identify areas that need improvement to meet certification requirements.
  • Develop Documentation: Create the necessary documentation, including but not limited to a Quality Management System (QMS) manual, company policies, work instructions, and other relevant documentation
  • Implementation & Training: Roll out the documented processes and procedures across the organization. It is important to ensure that employees are trained on the new procedures and are aware of their roles and responsibilities.
  • Internal Audits: Conduct internal audits to assess the effectiveness of the implemented processes and identify any non-conformities. Internal audits help prepare the organization for the external certification audit.
  • Management Review: The management review process is a critical component of the ISO certification framework, and it plays a key role in ensuring that an organization’s quality management system (QMS) is effective, maintained, and continually improved. The management review process is outlined in ISO 9001, which is the international standard for quality management systems. Management review must be conducted to evaluate the performance of the QMS and make decisions regarding its effectiveness.
  • Certification Audit (Stage 1): The certification body will conduct an initial audit (Stage 1) to review the documentation, confirm the readiness of the organization for the certification process, and identify any potential issues.
  • Corrective Actions: If non-conformities are identified during the certification audit, the organization must take corrective actions to address them.
  • Certification Decision: Based on the audit findings and corrective actions, the certification body will make a decision regarding ISO certification. If the organization meets the requirements, it will be issued an ISO certificate.
  • Surveillance Audits: After certification, the organization will undergo periodic surveillance audits conducted by the certification body to ensure ongoing compliance with the ISO standard.


The implementation of ISO standards in Nigeria, as in any other country, can bring about several important benefits for an organization and the nation. Here are some key reasons why ISO certification is important

  1. Enhanced Quality and Efficiency
  2. Global Competitiveness
  3. Customer Satisfaction
  4. Environmental Sustainability
  5. Occupational Health and Safety
  6. Improved Processes and Cost Savings
  7. Government and Regulatory Compliance
  8. Access to Funding and Partnerships
  9. Facilitation of Trade


ISO certification is available to a wide range of organizations in Nigeria, spanning various industries and sectors. Eligibility for ISO certification is not restricted by the type or size of the organization but rather by its ability to meet the requirements of the specific ISO standard it aims to certify.

Both public and private sector organizations, including government agencies, businesses, non-profits, and other entities, can seek ISO certification. Organizations from manufacturing, services, healthcare, information technology, construction, and more can pursue ISO certification based on the specific standard that is relevant to their industry.

Finally, it’s important to note that in obtaining an ISO certificate in Nigeria, the specific requirements may vary depending on the chosen ISO standard and the certification body. Therefore, Organizations should seek the assistance of ISO consultants or professionals with expertise in the relevant standard to guide them through the certification process effectively.

Written by the Corporate & Commercial Law Team at Resolution Law Firm